---
title: How to delete a user account
description: Changing policies and other settings that apply to the whole organisation.
---

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# How to delete a user account

It may be necessary to remove the account of a user. This can be done by an administration Owner or Admin.

1. Click on your initials in the top right corner.
2. Select **Settings** in the new menu.
3. Navigate to the **Users & groups** page in the **Organisation** section.
4. Select the **Delete** icon in the **Actions** field of the specific user. If cases are assigned to this user, a popup will show up to ask what should happen to these cases: 
     - Select **Reassign** to reassign these cases to another user, thereafter another user can be selected as the new assignee of these cases.
     - Select **Delete** to delete the cases currently assigned to this user, thereafter confirm that you indeed want to delete the cases.
5. Select the **Delete** button to delete the user account.

 

The user’s account has now been deleted. This means they will no longer be able to perform any actions within a a current session. Additionally, once they log out, they will not be able to log in again. The user account is also moved to the deleted users section and will remain there for 28 days, after their account is permanently removed.

<iframe src="https://tour.vartion.com/embed/cmisw8izr2oysl8216wlyitls?embed_v=2&amp;utm_source=embed" loading="lazy" title="Pascal - Import Cases" allow="clipboard-write" frameborder="0" webkitallowfullscreen="true" mozallowfullscreen="true" allowfullscreen style="position: absolute; top: 0; left: 0; width: 100%; height: 100%;"></iframe>

 

To view currently deleted user accounts:

1. Click on your initials in the top right corner.
2. Select **Settings** in the new menu.
3. Navigate to the **Users & groups** page in the **Organisation** section.
4. Select the **Filter** text in the top right corner of the **Users** card.
5. Toggle on the **Deleted** option.
6. The users table now shows only deleted users, with the option to **permanently delete** or **restore** their user accounts with the bin or restore icons in the **Actions** column.

 

**This documentation, including images, videos and text, is accurate as of Version 7.7 of Pascal.**

We strive to keep our documentation up to date with each release to ensure it remains a reliable resource for our users. However, given the dynamic nature of our software development, there might be instances where changes introduced in subsequent versions are not immediately reflected in this documentation. We encourage users to refer to [the latest release notes](https://help.vartion.com/knowledge/general?hsLang=en#release-notes) and to use the feedback mechanism for any discrepancies or requests for clarification.

 

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