--- title: How to monitor a case description: Creating cases, resolving, monitoring, editing and managing cases, and more. --- [Skip to content](https://help.vartion.com/how-to-monitor-a-case#main-content) English Show submenu for translations [Customer portal](https://portal.vartion.com/tickets-view?hsLang=en) [![pascal\_logo.png\]](https://help.vartion.com/hs-fs/hubfs/pascal_logo.png?width=160&height=42&name=pascal_logo.png)](https://help.vartion.com/?hsLang=en) Open main navigation Close main navigation - English Show submenu for translations - [Customer portal](https://portal.vartion.com/tickets-view) - [Go to Pascal](https://pascal.vartion.com/) [Go to Pascal](https://pascal.vartion.com/) How can we help? - There are no suggestions because the search field is empty. 1. [Product Documentation](https://help.vartion.com/?hsLang=en) 2. [Screening](https://help.vartion.com/screening?hsLang=en) 3. [Cases](https://help.vartion.com/screening?hsLang=en#cases) # How to monitor a case A case can be monitored to ensure a notification is received whenever new hits are added or resolved hits are updated. The status of the case can be set to **Monitored** at the end of the resolving process. 1. Open the case of interest. 2. Select the **Start resolving** button. 3. Resolve all hits within a case. 4. Select the **Start monitoring** button. Alternatively, the status of the case can be set to **Monitored** later. This can also be done if all hits have not yet been resolved. 1. Open the case of interest. 2. Select **Start monitoring** in the **Monitoring** panel. 3. Select **Confirm**. The case will now be monitored at the default frequency of your environment, and a report will be send at the frequency indicated in your account's **Configuration** settings. The date at which the case was most recently monitored can be seen in the **Last searched** status in the case’s **Case** panel. You can change the case of interest to have a different monitoring frequency than the default frequency chosen in the **Screening Settings**. To do this: 1. Open the case of interest. 2. Select **Start Monitoring** in the **Monitoring** panel if the case isn't being monitored already. 3. Select **Edit frequency** in the **Monitoring** panel. 4. Select a new frequency for each source you would like to use a different frequency. Whenever the case has new information, Pascal will send a notification to the **Action needed** section in the notifications panel. Monitored cases where new high-risk hits are found, are displayed with a red **Resolve** button and a red dot in front of them. Monitored cases without new high-risk hits are displayed with a blue **Resolve** button. Resolved hits which are updated should be re-evaluated to ensure the hit still relates to the entity. 1. Open the case of interest. 2. Select **Start resolving**. 3. Go to the **Included** or **Excluded** hits. 4. The status below the sources shows how many hits are up to date. 5. The hit which is updated has a blue **Updated** label. 6. Review the changes within this hit by expanding the hit. 7. Select **Accept changes** if the changes are accurate. 8. Re-assign the hit to the **Included** or **Excluded** hits if needed.     **This documentation, including images, videos and text, is accurate as of Version 6.0 of Pascal.** We strive to keep our documentation up to date with each release to ensure it remains a reliable resource for our users. However, given the dynamic nature of our software development, there might be instances where changes introduced in subsequent versions are not immediately reflected in this documentation. 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