How to set up alerts for high risk monitoring results

Cases that are being monitored in Pascal can find new hits that need to be reviewed by you or your team. You can set up automatic notifications to inform when new high or very high risk hits are found during the monitoring of the case. This can be done by setting up a Zap utilising Pascal's actions and webhook events.

The Zap can be set up following the below procedure:

1. Start by setting up a Webhooks by Zapier trigger to catch a webhook. Here, the webhook URL provided by zapier should be copied and added to the Webhooks card in the Integrations settings page.
2. Then add the Filter by Zapier action, where you filter on the Events Event type Hits found to only continue with this specific type of event.
3. Find more information about the specific case in Pascal by using the Pascal action Find a case. Here, you provide the UUID retrieved from the Webhook by Zapier trigger. Ensure you set up Return Additional Information to hitCountsPerSource.
4. Set up the action Filter by Zapier which you configure to only continue if Unresolved risk is exactly 0.24 and Status is exactly Monitored or Unresolved risk is exactly 0.25 and Status is exactly Monitored. This ensures the next action, sending a notification, is only triggered when high or very high risk results are found in the monitored case.
5. The final action Send Chat Message by Microsoft Teams. Here, you can select a chat or channel to send a new message in and configure the message content. You can utilise the Pascal case name or other properties to ensure the recipient knows which case is referred to.