--- title: Unresolved hits in monitoring cases description: What notifications can be received in the application and how to handle them. --- [Skip to content](https://help.vartion.com/unresolved-hits-in-monitoring-cases#main-content) English Show submenu for translations [Customer portal](https://portal.vartion.com/tickets-view?hsLang=en) [![pascal\_logo.png\]](https://help.vartion.com/hs-fs/hubfs/pascal_logo.png?width=160&height=42&name=pascal_logo.png)](https://help.vartion.com/?hsLang=en) Open main navigation Close main navigation - English Show submenu for translations - [Customer portal](https://portal.vartion.com/tickets-view) - [Go to Pascal](https://pascal.vartion.com/) [Go to Pascal](https://pascal.vartion.com/) How can we help? - There are no suggestions because the search field is empty. 1. [Product Documentation](https://help.vartion.com/?hsLang=en) 2. [Screening](https://help.vartion.com/screening?hsLang=en) 3. [Notifications in Pascal Screening](https://help.vartion.com/screening?hsLang=en#notifications-in-pascal-screening) # Unresolved hits in monitoring cases When cases are being monitored, a notification is shown if there are unresolved hits in the case. You can open the **Notifications** section by selecting the bell icon in the top left of the screen. This button is visible in the whole application except when the **Resolving** panel is open. The notification will be displayed in the **Notifications** dialog in the **Action needed** section. Here, you can also see the last time the case was searched. When a notification has a red circle on the left side, it indicates that this case has one or more unresolved high-risk hits. In that case, the resolve button is also displayed in red. When no red circle on the left side is present, and the resolve button is displayed in blue, there are unresolved hits present. However, none of the unresolved hits has a high or very high risk associated to it. When selecting the **Resolve** button next to the notification, you are taken to the specific case with the unresolved hits.   ![Unresolved\_hits\_in\_monitoring\_cases](https://help.vartion.com/hs-fs/hubfs/Screenshots%20from%20bookstack/Notifications%20in%20Pascal%20screening/Unresolved_hits_in_monitoring_cases.png?width=688&height=473&name=Unresolved_hits_in_monitoring_cases.png)     **This documentation, including images, videos and text, is accurate as of Version 5.12 of Pascal.** We strive to keep our documentation up to date with each release to ensure it remains a reliable resource for our users. However, given the dynamic nature of our software development, there might be instances where changes introduced in subsequent versions are not immediately reflected in this documentation. 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